引用本文:陈莎,夏俐.排队系统定价控制问题的研究综述[J].控制理论与应用,2018,35(1):41~55.[点击复制]
CHEN Sha,XIA Li.Research review of pricing control for queueing systems[J].Control Theory and Technology,2018,35(1):41~55.[点击复制]
排队系统定价控制问题的研究综述
Research review of pricing control for queueing systems
摘要点击 2910  全文点击 2301  投稿时间:2017-02-07  修订日期:2017-08-18
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DOI编号  10.7641/CTA.2017.70066
  2018,35(1):41-55
中文关键词  排队系统  定价控制  静态定价  动态定价  优先级定价
英文关键词  queueing systems  pricing control  static pricing  dynamic pricing  priority pricing
基金项目  国家重点研发计划(2016YFB0901902), 国家自然科学基金项目(61573206, 61203039, U1301254), 苏州–清华创新引领行动专项(2016SZ0202)资助.
作者单位E-mail
陈莎 清华大学  
夏俐* 清华大学 xial@tsinghua.edu.cn 
中文摘要
      定价作为服务系统价值因素的调控机制, 在拥塞控制、收益管理和服务质量控制等领域有重要的应用. 服 务提供商设计定价策略使得系统性能在诱导的顾客行为下达到最优. 排队模型是分析服务系统性能的重要模型. 本文介绍了排队系统定价控制的基本要素, 包括排队模型、顾客行为、性能指标以及定价策略类型, 围绕静态定价 策略、动态定价策略和优先级定价策略, 详细综述了排队系统定价控制的研究现状, 然后简要介绍了作者针对排队 网络动态定价问题的最新研究进展, 最后总结了该领域的研究现状、尚未解决的问题、当前的研究热点以及未来的 发展方向.
英文摘要
      Pricing is a control mechanism to adjust value factors for service facilities. It has important application in congestion control, revenue management and quality-of-service control, etc. Service providers design pricing strategy to induce customers to behave in a way such that system performance attains the optimum. Queueing models are fundamental to analyzing performance of service facilities. In this paper, the basic elements in pricing control for queueing systems, including queueing models, customer behaviors, system performance measures and pricing strategy types are introduced. The detailed literature on pricing control for queueing systems is reviewed, which is classified according to three major categories: static pricing, dynamic pricing and priority pricing. Then the authors’ latest research progress on dynamic pricing for queueing networks is briefly introduced. Finally, the research state of art is summarized, the unresolved problems are discussed, and the current research focuses as well as the possible new directions in this area are concluded.